Account Management

Your Personal Data

Vibe collects and stores the following data related to your account:

Account Information

Email address
Password (encrypted)
Account creation date
Login method

Profile

First name
Date of birth
Nationality
Profile photos
Biography
Interests

Activity

Created trips
Conversations
Sent messages
Contact requests

Technical Data

Last login
Device type
Location history
Connection logs

For more details on data collection and use, see our Privacy Policy.

Edit Your Information

You can edit most of your information directly in the app.

From the App

Profile photo: Profile > Edit > Photo
Personal information: Profile > Edit
Biography and interests: Profile > Edit
Email: Settings > Account > Email
Password: Settings > Account > Password

Non-editable Information

Some information cannot be edited directly:

Date of birth: Contact us if an error was made
Login method: Once chosen, it cannot be changed

Note: If you need to edit information not accessible in the app, contact us.

Delete Your Account

You can permanently delete your Vibe account at any time.

Warning: Account deletion is irreversible. All your data will be permanently erased and cannot be recovered.

Method 1: From the App

Open settings
Tap your profile then the settings icon (gear)
Go to Account section
Select "Account" or "My account"
Select "Delete my account"
This option is usually at the bottom of the page
Confirm your identity
Enter your password to confirm
Confirm deletion
Read the information and confirm that you want to delete your account

Method 2: By Email

If you cannot access the app, you can request deletion by email:

Go to the Contact page
Click here to access the contact form
Select "Account deletion"
Choose this option from the dropdown menu
Provide necessary information
Enter the email associated with your account for verification
Send the request
We will process your request within a maximum of 30 days

Identity verification: To protect your account against fraudulent requests, we may ask you to verify your identity before proceeding with deletion.

Consequences of Deletion

Here's what happens when you delete your account:

Data Deleted Immediately

Your profile (name, photos, biography)
Your preferences and settings
Your published trips
Your pending contact requests
Your visibility on the map

Data Deleted Within 30 Days

Your messages in conversations
Your login data
Your activity logs
Your stored photos

Data Retained for Legal Reasons

Some data may be retained longer for legal reasons:

Reports: Reports you made or received may be kept for up to 3 years
Billing data: If you made purchases (kept according to legal requirements)
Anonymized data: Anonymous statistics may be retained

What You Lose

Access to all your conversations
Your connections with other travelers
Your trip history
All data associated with your account

Creating a New Account

After deletion, you can create a new account with the same email address. However:

No data from the old account will be recovered
You will need to recreate your profile from scratch
Your old connections will not be restored

Need Help?

If you have questions about managing your account or data, feel free to contact us.

Contact Us